Your order is generally ready to pick up within a couple of hours of your placing it. However time to complete orders may vary based on order volume. You’ll receive an email confirmation when it is ready. After that, feel free to come by any time during our regular business hours to pick it up. We’re currently open 7 days a week from 11-7. Please have your order number handy.

Our local delivery zone stretches roughly from Oshawa to Burlington and includes Markham, Richmond Hill, Vaughan & Brampton in between. It's based on postal code so if you're unsure whether or not we deliver to your area just try placing an order, if your postal code is accepted, we deliver to you!

We also offer delivery across Ontario and Canada-wide with few exceptions: alcohol can only be shipped within Ontario and highly perishable items (ex: frozen items, milk) cannot be shipped at all.

We offer same-day delivery throughout the GTA for orders placed before 10AM Monday-Friday. Orders placed after 10AM will be delivered next day. Orders placed on Saturdays or Sundays will be delivered on Monday. However, if you would like a specific delivery date, simply make a note at check out and we can hold your package until the requested date.

Orders placed outside of our delivery zone will be shipped through Canada Post. Canada Post delivers Monday - Friday, any estimates in delivery times made by Canada Post are approximate and are not guaranteed. Please not that for perishable items being shipped long distances, we may contact you for extra shipping fees to get it to you quicker and preserve the quality of the product during delivery.

Unfortunately we are unable to control exactly when during the day you package will arrive. Our courier service delivers between 3pm-10:30pm. Your package could arrive at anytime within that window. However, if you would like a specific delivery date, simply make a note at check out and we can hold your package until the requested date.

Orders placed outside of our delivery zone will be shipped through Canada Post. Canada Post delivers Monday - Friday, any estimates in delivery times made by Canada Post are approximate and are not guaranteed.

Within Ontario, you sure can! You can add wine or beer to any existing food order just note, due to Ontario licensing restrictions you we can only fulfill alcohol orders that also include food.

We absolutely can! But we need some help from you...

1) Please include clear and accurate delivery instructions in the notes section provided on the cart page.
2) Please include their delivery address and contact number in the shipping information when you are checking out.
3) Please let your friend know to expect the package.

Without these three things we cannot guarantee successful delivery of your gift. In the event your package is undeliverable we will not be able to refund the shipping charge, nor any items which would no longer be suitable for sale (such as cheese or other perishable goods).

That’s ok! Please send us an email with your order number describing what you need to staff@goodcheese.ca or give us a call at 416-285-8482. Please note that some items are not available for delivery and there is a $15 delivery charge for addresses within the GTA; orders over $150 however qualify for free local delivery. All other addresses will be shipped through Canada Post with a delivery charge based on their rates.

We partner with a local courier company as well as Canada Post to enable us to offer reliable and efficient shipments across the GTA and Canada. However, sometimes things go wrong! If you have an issue with a delivery, please let us know as soon as possible and we can connect you with our delivery partner to begin an investigation into what went wrong or help advise on next steps for resolution.

We do our best to keep the available stock in the online store up to date and will add/restock items frequently over the course of the week. Unfortunately, due to the complicated nature of wine and cheese imports and the sometimes unpredictable nature of artisan goods, we can’t always predict when we’ll be able to restock certain items. If an item is sold out on our online store, sign up for a re-stock notification and you'll get an email as soon as this product is back in stock. In store, we always endeavor to find a suitable substitutes while we await new stock and can suggest a replacement option if there is one.